Can I cancel my order?

When you place an order, there is a brief 12-hour window before automatically routing it to our print partners. If you need to make changes or cancel your order entirely, you must do so within this 12-hour period.

Canceling Your Order (Within 12 Hours)

If it has been less than 12 hours since the order was placed, you can easily cancel it yourself from the Order Details page:

1. Go to your Order Details page (via your order confirmation email).

2. Click the Verify button.

3. Enter the email address associated with the order to verify ownership.

4. Click Cancel Order.

Once canceled, you can resubmit a new order with any corrected details (such as a modified shipping address or different print size).

Orders Placed More Than 12 Hours Ago

Once the 12-hour grace period passes, your order is automatically sent to our production queue and printers. Because items enter production immediately, orders older than 12 hours cannot be changed, canceled, or refunded.

For full details on our policies regarding printed items, damaged goods, and returns, please review our Return, Refund, and Cancellation Policy.